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Privacy and Security Policy

Shoppers EG only gets 100% authentic brands and get them directly from their stores in the US. We also provide cash on delivery payment for more convenience.

At Shoppers EG we provide our customers with the latest trends of their favorite American brands at considerable savings, a persistent drive to exceed expectations is our mission, and this strive has taken us to this step.

Shoppers EG .com respects your privacy and understands its value in today’s digital world, so this Privacy Policy sets out how Shoppers EG collects, uses and protects any personal information that the Company receives from the users of this Website.

By using Shopperseg.com, users agree to the collection and use of information according to this Policy. From its part, Shopperseg.com is committed to ensuring that your privacy is protected at all times. Should Shopperseg.com asks its users for more personally identifiable information in order to make their experience with the Website a better one, the Company pledges that it will only be used in accordance with this Policy.

This Privacy Policy is subject to change, so users are encouraged to review the Privacy Policy from time to time. Shopperseg.com reserves the right to alter, modify, update, add to, delete from this Privacy Policy at any time for any reason. Any changes will be posted here, and any changes will become effective immediately upon being posted.

 

What Shopperseg.com Collects

We collect the following information:

After Registration and Frequency of Communication

Once a user finishes the registration process, he will be given the option to subscribe to shopperseg.com newsletter.

By subscribing, users will be receiving a daily update of all the latest offerings on our website. We usually restrict the number of newsletter(s) sent to users to one daily.

To give you the complete shopping experience as well as to keep you updated with our latest products, promotions and other offerings, we email you accurate daily information. This ensures a very comfortable shopping experience as you can easily view our daily products and offerings. We play particular adherence to bringing you constant updates without spam.

 

Contact Information

Should you have any queries, contact us at our free number: (01025578911)

Alternatively, you can visit our offices at 589 Talaat Harb Axis (Alnarges buildings), 3rd floor, flat no. 8, 5th settlement,New Cairo, or email us on [email protected]

 

Unsubscribing

Users can always “unsubscribe” from our emails by clicking on the “Click Here to Unsubscribe” link at the bottom of each received email.

Payment Card Details

When you enter your payment card details on shopperseg.com order form, the information will be processed directly to the payment gateway/Bank, and encrypted using Secure Socket Layer technology (SSL). All credit/debit card details will NOT be stored in the Company’s database or servers.

For customers to confirm that they are in a secure area; all SSL capable browsers have a symbol to indicate secure mode. It is usually a closed lock image at the right of your browser’s bottom status bar. Customers can also confirm when the URL changes from ‘http’ to ‘https’ to indicate that a SSL protocol is being used to communicate with the server.

 

REFUNDS AND EXCHANGES

 

Shopperseg.com offer exchanges and accept returns within 5 business days from the day the items were received.

Return fees is 0%.

Any special order item that was chosen by the client and sent specifically by her/his choice to us to order it for her/him is NON REFUNDABLE.

Once your return is processed, you will receive a refund for the amount paid for the returned item back to the credit card, if it was cash on delivery then you’d receive a voucher with the same amount or you can return through our office and refund your money back in cash.

Any shipping charges will not be refunded.

Return process is handled by the customer whether it will be returned directly by him/her or through any courier their choice.

All items must be in the same condition it was received.

 

Valued Shopper; You are responsible for return shipping fees. All merchandise must be unworn and in the same condition it was received. Products must be returned in the original box and/or packaging with ShoppersEG invoice.

 

If you need help with your order please feel free to email us on [email protected] or call our Customer service Team at 01025578911.